Solutions

Diagnostics and Troubleshooting

With the integration of our software, your employees will have a tool to help diagnose and troubleshoot problems with equipment, tooling, or machinery. Using our step logic, you can create processes to walk employees through a series of questions to determine any issue and provide the appropriate solution. In addition, a record is instantly created and stored, documenting the entire process and can be easily accessed from your software stack.

All the Features You Need
Custom Automated Processes
Decision Trees
Photo Verification
Video Snippets
Instant Reports
Data Analytics & Export

Data Analytics

Reporting

Every time a diagnostic or troubleshooting process is run, a report is immediately generated giving you visibility into where there were issues with equipment in your facility.  These customized reports are stored and easily accessible and can be forwarded via email and downloaded as a pdf.

Data API

The data gathered from each diagnostic process run can be exported to your data warehouse or analytics tool for custom analysis to track what you need in the way you want it.

Use Cases

Troubleshooting on the manufacturing floor

​ Solve machine issues the first time, every time

DaVinix makes solving machine issues a no-brainer. Reduce downtime and keep your machines up and running with the DaVinix mobile app. Provide your team with an easy tool to diagnose and solve any mechanical problems on the spot. Our software utilizes step-by-step guidance to help your employees determine the issue, solve the problem, and additionally, document the entire interaction. 

Diagnosing the issue in the field

Discover the issue and fix it from the palm of your hand

How many times have you been out in the field and a piece of equipment starts malfunctioning? Previously you had to haul it back into the shop to figure out the issue and make the repair, but not anymore. Handle the issue on the spot with the DaVinix mobile app. Using our diagnostic software, you can diagnose and pinpoint the issue as soon as it presents, reducing downtime and keeping your team active.​

Features

Increased accuracy
and efficiency

  • Mobility
  • Photo Verification
  • Handsfree Capability
  • Automation Creator
  • Easy Editing
  • Automated Reporting
  • Workflows
  • Connect to Expert
  • Incorporate Videos

  • Mobility

     

  • Photo Verification

     

  • Handsfree Capability

     

  • Automation Creator

     

  • Easy Editing

     

  • Automated Reporting

     

  • Workflows

     

  • Connect to Expert

     

  • Incorporate Videos

     
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