Nothing slows down field service productivity like gaps in product communication. Unless every service technician has quick and easy access to the latest OEM manuals, technician training materials, installation and repair guides, and product spec sheets, they will not be able to effectively do what you hired them to do and service quality will suffer.
DaVinix gives you a mobile app that ensures your field service technicians have the most up-to-date product reference materials. Using DaVinix, you can provide on-the-job and on-demand field service technician reference manuals, giving your field service teams the information they need and the accountability you demand to ensure quality service delivery.
The mobile-first design of the DaVinix field service team training app enables you to train employees in the field, on-the-job, or anywhere at any time. This on-demand app also delivers video-based field service technician training and instructions, always on and up-to-date reference materials, and hands-free access to reference manuals, accessible through voice commands.
The DaVinix mobile reference material app provides the technician training materials, product repair and installation guides, OEM manuals, and spec sheets that field service teams need to stay informed and effective. Using the DaVinix mobile app, you have an information platform to ensure all employees stay updated on the latest product technical specifications and service bulletins.
From inefficient training to decentralized product reference material, so much time and money is wasted keeping field service technicians up-to-date on product details. With DaVinix’s on-demand technician training app, managers have one less thing to worry about. The software can be up and running in less than five minutes. No user training is required and maintenance is simple. It’s intuitive mobile-centric design makes it easy to equip service technicians to maintain quality service in the field.